Total PS
20
*INDIHOME : 18
*INDIBIZ : 1
*PDA : 1
Acuan hari ini
Total Potensi
2
*INDIBIZ : 1
*PDA : 1
VALSTART/ACTCOMP/VALCOMP
Sedang OGP
1
*INDIHOME : 1
Status Sedang Dikerjakan
Oke Tarik
1
*INDIHOME : 1
WF/SW + OKE TARIK
Belum Dikerjakan
1
*INDIHOME : 1
WF/SW + BLC/kosong
Undispatch
5
WF/SW + TIM & Status kosong
Tim Active Idle
14
Tim Aktif Tanpa OGP Hari Ini
TIM COMPWORK HARI INI TERBANYAK
PGT|AULIAPAGATAN-005
3
BLC|CHANDRA
2
BLC|FAIZAL
2
STI|FAISALANGSANA-003
2
STI|ARSIDI
2
TIM COMPWORK MTD TERBANYAK
STI|ARSIDI
37
KPL|ISMAILRIZKI-004
35
BLC|REZA
31
STI|EFENDI-ANGSANA
31
STI|ADI
30
Distribusi Jam PS (20)
Melihat pola PS berdasarkan jam order selesai
*INDIHOME : 18
*INDIBIZ : 1
*PDA : 1
Distribusi Jam RE (21)
Melihat persebaran jam awal proses order
*INDIHOME : 19
*INDIBIZ : 1
*PDA : 1
Matriks Ringkasan Sisa Order
Pivot Workzone & Wilsus x Jenis Order (Filter: Status = STARTWORK/WORKFAIL, Morning = Belum/Sedang Dikerjakan/Kosong)
| Workzone | Wilsus | INDIBIZ | INDIHOME | Grand Total |
|---|---|---|---|---|
| BLC | KOTA | - | 1 | 1 |
| MENTEWE | - | 1 | 1 | |
| PANDAN SARI | - | 1 | 1 | |
| BLC Total | - | 3 | 3 | |
| KPL | KOTA | - | 1 | 1 |
| KPL Total | - | 1 | 1 | |
| PGT | KOTA | - | 1 | 1 |
| PGT Total | - | 1 | 1 | |
| SER | CANTUNG | 1 | - | 1 |
| SER Total | 1 | - | 1 | |
| STI | ANGSANA | - | 1 | 1 |
| STI Total | - | 1 | 1 | |
| Grand Total | 1 | 6 | 7 | |
1. VALIDASI KENDALA
Monitoring status validasi untuk Kendala Pelanggan & Kendala Teknik
KENDALA PELANGGAN (3)
| Workorder | track_order | status morning | Catatan | VALIDASI | Status |
|---|---|---|---|---|---|
| WO058494538 | AOi4260708092830379073280 |
DOUBLE INPUT | ps di AOi42607091026185094cd4a0 | Belum Dorong | WORKFAIL |
| WO057787977 | AOi4260630084143463d52870 |
BATAL | PLG MINTA BATAL | Belum Dorong | WORKFAIL |
| WO060645651 | AOi42608011254575173108f0 |
DOUBLE INPUT | Double input AOi4260803012926377b794a0 (inpul) | Belum Dorong | WORKFAIL |
KENDALA TEKNIK (3)
| Workorder | track_order | status morning | Catatan | VALIDASI | Status |
|---|---|---|---|---|---|
| WO059999173 | AOi4260725030525814c846e0 |
ODP FULL | #NeedapprovevalidasiKendala AOi4260725030525814c846e0 Tikor Pelanggan : -3,4100422, 115,9864701 Tikor ODP : -3,4104961, 115,9857844 Ket : ODP FULL NOK ODP-BLC-FM/156 no | sn | rx_onu | jarak | status | daystatus | inet| qr | service 1 | 0619E | -21.37 | 8300 | ONLINE | 2 | 161204201061 | S5VQD | indihome 2 | 76793 | -20.21 | 8300 | ONLINE | 3 | | S93DV | datin 3 | 0B49E | -21.31 | 8300 | ONLINE | 3 | | 0PTMT | datin 4 | 29EA2 | -21.61 | 8400 | ONLINE | 2 | 161204202615 | 1IAV4 | indihome 5 | C02B7 | -23.28 | 8400 | ONLINE | 4 | 162222309249 | 7JL2I | indihome 6 | 59618 | -20.66 | 8400 | ONLINE | 2 | 161204203300 | 8KKUD | indihome 7 | A52A3 | -23.47 | 8400 | ONLINE | 4 | 161204204344 | G05A3 | indihome Port 8 belum masuk di sistem 162222308345 7 | A52A3 | -23.47 | 8400 | ONLINE | 4 | 161204204344 | G05A3 | indihome Alter tidak ada lensa : 25980204 @rdwisaputra | Belum Dorong | WORKFAIL |
| WO062021965 | SC1002533536 |
KENDALA JALUR/RUTE TARIKAN | Krosing jalan raya | Belum Dorong | WORKFAIL |
| WO061378179 | AOi4260810110724082cb9de0 |
INSERT TIANG | Perlu insert tiang 1 | Belum Dorong | WORKFAIL |
2. KENDALA TEKNIK NEED FU & CEK PENDING
KENDALA TEKNIK NEED FU (1)
BLC|REZA
AOi4260810110724082cb9de0
INSERT TIANG
Perlu insert tiang 1
CEK PENDING (4)
BLC|REZA
AOk42608211047526864315f0
PENDING
PIC tidak aktif, Alamat tidak di temukan. Lanjut besok
BLC|RUBEN
AOi4260820020928695191f00
PENDING
Pelanggan tidak bisa di hubungi wa tidak ada
KPL|ISMAILRIZKI-004
AOk4260820095401872ad9fa0
OKE TARIK
Done
SER|SAMPANAHAN| ARDI
AOb0260820061837712dd70c0
PENDING
Janji besok siang pemasangan
3. DETAIL POTENSI PS (2)
Daftar order dengan Status ACTCOMP / VALSTART / VALCOMP
| Workorder | track_order | Jenis Order | ODC | TIM | STATUS MORNING | Catatan | ESKAL DAMAN | Status |
|---|---|---|---|---|---|---|---|---|
| WO062244670 | SC1002538593 |
INDIBIZ | BLC | BLC|REZA | PROSES SETTING | UP | DONE | VALSTART |
| WO062239531 | PDAk426081010421722207c970 |
PDA | BLC | BLC|CHANDRA | PROSES SETTING | Up | Belum eskal daman | VALCOMP |
Matriks Monitoring Order
Klik baris order untuk melihat detail. Gunakan search untuk cari cepat TIM / ODC / status.
| TIM | TRACK ORDER | ODC | STATUS MORNING |
|---|---|---|---|
| BLC|ABRA *IDLE |
AOi12608180340142260f1770
PS
|
ODP-BLC-FW | PS (OK) |
| BLC|ARIF-006 *IDLE |
AOs32608200921103927e9fc0
PS
|
ODP-BLC-FE | PS (OK) |
| BLC|CHANDRA *OGP |
PDAk426081010421722207c970
|
BLC | PROSES SETTING |
| BLC|CHANDRA *OGP |
AOi42608210302105729fcec0
PS
|
ODP-BLC-FD | PS (OK) |
| BLC|CHANDRA *OGP |
AOi426082104155169424cbf0
PS
|
ODP-BLC-FD | PS (OK) |
| BLC|FAIZAL *IDLE |
AOi42608210142107720fbd90
PS
|
ODP-BLC-FX | PS (OK) |
| BLC|FAIZAL *IDLE |
AOi42608210923470288454e0
PS
|
ODP-BLC-FZ | PS (OK) |
| BLC|REZA *OGP |
SC1002538593
|
BLC | PROSES SETTING |
| BLC|REZA *OGP |
AOk42608211047526864315f0
|
ODP-BLC-FAC | PENDING |
| BLC|REZA *OGP |
AOk426082102265218322b640
|
ODP-BLC-FAP | BELUM MAPPED |
| BLC|REZA *OGP |
AOi4260821094312130d397f0
|
ODP-BLC-FX | SEDANG DIKERJAKAN |
| BLC|RUBEN *IDLE |
AOi4260820020930258066840
PS
|
ODP-BLC-FAP | PS (OK) |
| BLC|RUBEN *IDLE |
AOi4260820020928695191f00
|
ODP-BLC-FL | PENDING |
| KPL|ISMAILRIZKI-004 *IDLE |
SC1002542923
PS
|
KPL | PS (OK) |
| KPL|ISMAILRIZKI-004 *IDLE |
AOk4260820095401872ad9fa0
|
ODP-KPL-FC | OKE TARIK |
| KPL|KHAIRUL *IDLE |
AOi426082109545283225f230
PS
|
ODP-KPL-FF | PS (OK) |
| KPL|MANDALA *IDLE |
PDAk42608210659444817bde60
PS
|
KPL | PS (OK) |
| KPL|SYAHRUL *IDLE |
SC1002533536
|
KPL | KENDALA JALUR/RUTE TARIKAN |
| KPL|SYAHRUL *IDLE |
AOi42608211035424418419c0
PS
|
ODP-KPL-FZ | PS (OK) |
| PGT|AULIAPAGATAN-005 *IDLE |
AOi12608210857374091580a0
PS
|
ODP-PGT-FB | PS (OK) |
| PGT|AULIAPAGATAN-005 *IDLE |
AOi426082112380168771e420
PS
|
ODP-PGT-FD | PS (OK) |
| PGT|AULIAPAGATAN-005 *IDLE |
AOi4260821080445140fdb660
PS
|
ODP-PGT-FN | PS (OK) |
| SER|SAMPANAHAN| ARDI *IDLE |
AOb0260820061837712dd70c0
|
ODP-SER-FB | PENDING |
| STI|ADI *IDLE |
AOs3260821100517220d4da20
PS
|
ODP-STI-FF | PS (OK) |
| STI|ARSIDI *IDLE |
AOi42608201002296736480e0
PS
|
ODP-STI-FB | PS (OK) |
| STI|ARSIDI *IDLE |
AOi4260820074137012d3a180
PS
|
ODP-STI-FG | PS (OK) |
| STI|EFENDI-ANGSANA *IDLE |
AOi42608200816084860a2710
PS
|
ODP-STI-FT | PS (OK) |
| STI|FAISALANGSANA-003 *IDLE |
AOi4260821071722741759a10
PS
|
ODP-STI-FF | PS (OK) |
| STI|FAISALANGSANA-003 *IDLE |
AOi4260821081527471ff0660
PS
|
ODP-STI-FJ | PS (OK) |
1. TOTAL TIKET ACTIVE & SEGMENTASI
TOTAL SALDO TIKET
25
Aktif Hari Ini
HVC
5
*Gold: 5
*Diamond: 0
*Platinum: 0
PL-TSEL Priority
REGULER
1
PL-TSEL Reguler
SQM
16
PL-TSEL Tiket SQM
RBS
3
Segmen RBS / Indibiz
UNSPEC
0
PL-TSEL Unspecified
2. FOKUS PENGAWALAN
TIKET MANJA
1
Customer Assign
OSLA (TTR > 12)
0
PL-TSEL TTR > 12h
GARANSI
0
PL-TSEL Status Garansi
ONLINE REDAMAN
3
Redaman Sesuai Spek (-13 s/d -25 dB)
GAMAS
0
PL-TSEL Gangguan Massal
3. NEED MAPPING
SQM
16
Need Mapping SQM
UNSPEC
0
Need Mapping Unspec
4. NEED CEK / ACTION REQUIRED
BELUM DIKERJAKAN
10
*HVC Gold : 5
*SQM : 4
*REGULER : 3
PL-TSEL Need Action
UNDISPATCH
7
*HVC Gold : 4
*SQM : 2
*REGULER : 2
PL-TSEL Belum Ada Tim
Matriks Ringkasan Saldo Tiket Gangguan
Pivot Workzone & Wilsus x Jenis Tiket (Reguler, SQM, Unspec, Gamas, HVC)
| WORKZONE | WILSUS | REGULER | SQM | UNSPEC | GAMAS | HVC GOLD | HVC DIAMOND / PLATINUM | GRAND TOTAL |
|---|---|---|---|---|---|---|---|---|
| BLC | KOTA | 3 | 6 | - | - | 1 | - | 10 |
| MENTEWE | - | 1 | - | - | 1 | - | 2 | |
| BLC TOTAL | 3 | 7 | - | - | 2 | - | 12 | |
| KPL | KOTA | - | 2 | - | - | 1 | - | 3 |
| STAGEN | 1 | - | - | - | - | - | 1 | |
| KPL TOTAL | 1 | 2 | - | - | 1 | - | 4 | |
| PGT | KOTA | - | 1 | - | - | 1 | - | 2 |
| PGT TOTAL | - | 1 | - | - | 1 | - | 2 | |
| SER | BATU BESAR | - | 2 | - | - | 1 | - | 3 |
| SER TOTAL | - | 2 | - | - | 1 | - | 3 | |
| STI | KINTAP | - | 2 | - | - | - | - | 2 |
| KOTA | - | 2 | - | - | - | - | 2 | |
| STI TOTAL | - | 4 | - | - | - | - | 4 | |
| GRAND TOTAL SALDO TIKET | 4 | 16 | 0 | 0 | 5 | 0 | 25 | |
DISTRIBUSI HASIL UKUR
OFFLINE
1
LOS
19
ONLINE
5
INFORMASI SALDO ASSURANCE
Source Master Data
Google Sheet Assurance
Sistem Pengukuran TTR
Jam Kerja vs Exclude
Status Pengerjaan
Real-time Kawan App Sync
Matriks Order Tiket Gangguan Assurance
Tampilan Matriks per Workzone & Tim Teknisi Lapangan (Grouped By Workzone)
| WORKZONE | Team name | Order Code | ODP Name | WILSUS | Status | Jenis tiket | TTR | Manja (yes / No) |
|---|---|---|---|---|---|---|---|---|
| BLC | B2B HARLIADI - AKHMADI | INC52301543 |
ODP-BLC-FZ/020 | KOTA | BELUM DIKERJAKAN | REGULER | 12,37 | NO |
| BLC | B2B TAUFIK - SEGAF (BLC) | INC52298884 |
ODP-BLC-FF/02 | KOTA | SEDANG DIKERJAKAN | REGULER | 13,81 | NO |
| BLC | DADAN | INC52249012 |
ODP-BLC-FH/034 | KOTA | COMPLETE (OK) | SQM | 56,43 | NO |
| BLC | IRDIANSYAH | INC52295070 |
ODP-BLC-FAA/062 | KOTA | PENDING | SQM | 21,78 | NO |
| BLC | IRDIANSYAH | INC52295074 |
ODP-BLC-FAA/062 | KOTA | PENDING | SQM | 21,77 | NO |
| BLC | MUHAMMAD USMAN | INC52295605 |
ODP-BLC-FM/146 | KOTA | ATK | SQM | 21,36 | NO |
| BLC | - | INC52304370 |
ODP-BLC-FAA/057 | KOTA | BELUM DIKERJAKAN | HVC Gold | 11,09 | NO |
| BLC | - | INC52316884 |
ODP-BLC-FG/138 | KOTA | BELUM DIKERJAKAN | SQM | 4,77 | NO |
| BLC | - | INC52319379 |
ODP-BLC-FL/066 | KOTA | BELUM DIKERJAKAN | REGULER | 2,90 | NO |
| BLC | - | INC52319646 |
ODP-BLC-FL/076 | KOTA | BELUM DIKERJAKAN | SQM | 2,77 | NO |
| BLC | - | INC52318457 |
ODP-BLC-FAH/026 | MENTEWE | BELUM DIKERJAKAN | HVC Gold | 3,60 | NO |
| BLC | ZAIRULLAH | INC52302976 |
ODP-BLC-FAN/007 | MENTEWE | PENDING | SQM | 11,61 | NO |
| KPL | FAHMI | INC52287124 |
ODP-KPL-FF/012 | KOTA | PENDING | SQM | 29,58 | NO |
| KPL | MURJANI RIFO | INC52288326 |
ODP-KPL-FY/062 | KOTA | ATK | SQM | 28,94 | NO |
| KPL | - | INC52318108 |
ODP-KPL-FD/019 | KOTA | BELUM DIKERJAKAN | HVC Gold | 3,96 | NO |
| KPL | - | INC52320023 |
ODP-KPL-FV/096 | STAGEN | BELUM DIKERJAKAN | REGULER | 2,13 | NO |
| PGT | JAPRIYADI | PGT | INC52301587 |
ODP-PGT-FF/086 | KOTA | RUMAH KOSONG | SQM | 12,34 | NO |
| PGT | - | INC52316758 |
ODP-PGT-FF/024 | KOTA | BELUM DIKERJAKAN | HVC Gold | 4,83 | YES |
| SER | SER|SAMPANAHAN| ARDI | INC52300776 |
ODP-SER-FE/005 | BATU BESAR | BELUM DIKERJAKAN | SQM | 12,61 | NO |
| SER | SER|SAMPANAHAN| ARDI | INC52301047 |
ODP-SER-FE/005 | BATU BESAR | BELUM DIKERJAKAN | SQM | 12,60 | NO |
| SER | SER|SAMPANAHAN| ARDI | INC52309431 |
ODP-SER-FE/005 | BATU BESAR | BELUM DIKERJAKAN | HVC Gold | 8,41 | NO |
| STI | BAYU || SABER | INC52281770 |
ODP-STI-FW/002 | KINTAP | COMPLETE (OK) | SQM | 32,19 | NO |
| STI | BAYU || SABER | INC52285694 |
ODP-STI-FW/002 | KINTAP | COMPLETE (OK) | SQM | 30,35 | NO |
| STI | MUHAMMAD SYAMSUL RIZAL | INC52287592 |
ODP-STI-FB/062 | KOTA | PENDING | SQM | 29,44 | NO |
| STI | MUHAMMAD SYAMSUL RIZAL | INC52309302 |
ODP-STI-FB/006 | KOTA | PENDING | SQM | 8,52 | NO |
Daftar Tiket Gangguan Assurance (25)
Daftar lengkap tiket gangguan aktif dengan filter dan pencarian cepat
| INCIDENT | ODC REAL | SERVICE NO | CUSTOMER SEGMENT | REPORTED DATE | CUSTOMER TYPE | HASIL UKUR | REDAMAN | TTR | FLAG | TIM | WILSUS | STATUS KAWAN | CATATAN | JAM MANJA | SUMMARY |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
INC52249012 |
ODP-BLC-FH/034 | 161204207333 | PL-TSEL | 2026-08-19 13:30:44 | HVC_GOLD | OFFLINE | - | 56,43 | Jam Kerja | DADAN | KOTA | COMPLETE (OK) | Cal pelanggan info nya mau ampih berlangganan Dan pelanggan besok mau k grapari | - | [SQM] 161204207333 [+6281250059275] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787119366] |
INC52288326 |
ODP-KPL-FY/062 | 162223208114 | PL-TSEL | 2026-08-20 17:00:26 | HVC_GOLD | LOS | - | 28,94 | Jam Kerja | MURJANI RIFO | KOTA | ATK | Pic tdk dpt di hubungi, alamat instalasi psb nya tdk lengkap tdk ada poto rumah, | - | [SQM] 162223208114 [+6281254527045] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25921787218414] |
INC52287592 |
ODP-STI-FB/062 | 162214304033 | PL-TSEL | 2026-08-20 16:30:16 | HVC_GOLD | LOS | - | 29,44 | Jam Kerja | MUHAMMAD SYAMSUL RIZAL | KOTA | PENDING | Kemalaman | - | [SQM] 162214304033 [+62281251337676] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787216626] |
INC52287124 |
ODP-KPL-FF/012 | 162223210217 | PL-TSEL | 2026-08-20 16:21:55 | HVC_GOLD | LOS | - | 29,58 | Jam Kerja | FAHMI | KOTA | PENDING | Rna | - | [SQM] 162223210217 [+6281347618978] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787215717] |
INC52285694 |
ODP-STI-FW/002 | 162214315739 | PL-TSEL | 2026-08-20 15:35:48 | HVC_GOLD | LOS | - | 30,35 | Jam Kerja | BAYU || SABER | KINTAP | COMPLETE (OK) | dun, mun esok kebaca los berarti di matii pelanggan, handak ampih berlangganan | - | [SQM] 162214315739 [6285167266721] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterM_25911787213918] |
INC52281770 |
ODP-STI-FW/002 | 162214315176 | PL-TSEL | 2026-08-20 13:45:18 | HVC_GOLD | LOS | - | 32,19 | Jam Kerja | BAYU || SABER | KINTAP | COMPLETE (OK) | dun | - | [SQM] 162214315176 [6285167265939] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787206752] |
INC52309431 |
ODP-SER-FE/005 | 162223225237 | PL-TSEL | 2026-08-21 13:32:14 | HVC_GOLD | LOS | - | 8,41 | Jam Kerja | SER|SAMPANAHAN| ARDI | BATU BESAR | BELUM DIKERJAKAN | - | - | ARDI SAMPANAHAN HVC_GOLD 6285157188359 _ 162223225237 Nama Pelanggan _ elia _CP _ 081351610316 |
INC52309302 |
ODP-STI-FB/006 | 162214300383 | PL-TSEL | 2026-08-21 13:25:26 | HVC_GOLD | LOS | - | 8,52 | Jam Kerja | MUHAMMAD SYAMSUL RIZAL | KOTA | PENDING | Kemalaman | - | [SQM] 162214300383 [+6287815408162] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787292215] |
INC52302976 |
ODP-BLC-FAN/007 | 162222206429 | PL-TSEL | 2026-08-21 10:20:16 | HVC_GOLD | ONLINE | -23.28 | 11,61 | Jam Kerja | ZAIRULLAH | MENTEWE | PENDING | Pending besok pagi . | - | [SQM] 162222206429 [+6285251457561] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787281221] |
INC52301587 |
ODP-PGT-FF/086 | 162224203652 | PL-TSEL | 2026-08-21 09:36:13 | HVC_GOLD | LOS | - | 12,34 | Jam Kerja | JAPRIYADI | PGT | KOTA | RUMAH KOSONG | Rukos Janjian esok | - | [SQM] 162224203652 [+6281311328186] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787278748] |
INC52301543 |
ODP-BLC-FZ/020 | 162222200643 | RBS | 2026-08-21 09:34:44 | Regular | LOS | - | 12,37 | Jam Kerja | B2B HARLIADI - AKHMADI | KOTA | BELUM DIKERJAKAN | - | - | [GANGGUAN][RBS][INDIBIZ]162222200643 // SMP KODECO// T PANGERAN No.000 Kec. BATULICIN KAB TANAH BUMBU, 72171 [A_INTERNET][RBS] |
INC52301047 |
ODP-SER-FE/005 | 162223225136 | PL-TSEL | 2026-08-21 09:20:28 | HVC_GOLD | LOS | - | 12,60 | Jam Kerja | SER|SAMPANAHAN| ARDI | BATU BESAR | BELUM DIKERJAKAN | - | - | [SQM] 162223225136 [6285345430633] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787276942] |
INC52300776 |
ODP-SER-FE/005 | 162223225106 | PL-TSEL | 2026-08-21 09:20:25 | HVC_GOLD | LOS | - | 12,61 | Jam Kerja | SER|SAMPANAHAN| ARDI | BATU BESAR | BELUM DIKERJAKAN | - | - | [SQM] 162223225106 [6282358867474] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787276942] |
INC52298884 |
ODP-BLC-FF/02 | 162223224832 | RBS | 2026-08-21 08:08:03 | Regular | LOS | - | 13,81 | Jam Kerja | B2B TAUFIK - SEGAF (BLC) | KOTA | SEDANG DIKERJAKAN | - | - | [GANGGUAN][RBS][INDIBIZ] 162223224832/ LOBBY SMPN1 BATULICIN/ RAYA BATULICIN No.0000 Kec. BATULICIN KAB TANAH BUMBU, 72171 [A_INTERNET][RBS] |
INC52295605 |
ODP-BLC-FM/146 | 161204203394 | PL-TSEL | 2026-08-21 00:35:25 | HVC_GOLD | ONLINE | -30.968 | 21,36 | Jam Kerja | MUHAMMAD USMAN | KOTA | ATK | Pic tidak aktif lokasi gak ketemu | - | [SQM] 161204203394 [+6281255947318] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787245358] |
INC52295074 |
ODP-BLC-FAA/062 | 162223224368 | PL-TSEL | 2026-08-21 00:10:24 | HVC_GOLD | LOS | - | 21,77 | Jam Kerja | IRDIANSYAH | KOTA | PENDING | Kendala masuk ke site karena blm dapat pet lock nya | - | [SQM] 162223224368 [6281522557213] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787244560] |
INC52295070 |
ODP-BLC-FAA/062 | 161204204190 | PL-TSEL | 2026-08-21 00:10:10 | HVC_GOLD | LOS | - | 21,78 | Jam Kerja | IRDIANSYAH | KOTA | PENDING | Kendala masuk ke site karena blm dapat pet lock nya | - | [SQM] 161204204190 [+6282343259149] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787244560] |
INC52316884 |
ODP-BLC-FG/138 | 161204202522 | PL-TSEL | 2026-08-21 17:10:26 | HVC_GOLD | LOS | - | 4,77 | Jam Kerja | - | KOTA | BELUM MAPPED | - | - | [SQM] 161204202522 [+6282251031114] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787305758] |
INC52316758 |
ODP-PGT-FF/024 | 162224203940 | PL-TSEL | 2026-08-21 17:06:46 | HVC_GOLD | ONLINE | -23.87 | 4,83 | Jam Kerja | - | KOTA | BELUM MAPPED | - | 15:00 | Nomor Indihome _ 162224203940_Kondisi ONT _ Online_Status Jaringan _ Not OK_Detail Kendala _ Pelanggan mengalami gangguan jaringan. Diperlukan penanganan lebih lanjut., Pelanggan mengalami gangguan jaringan. Diperlukan penanganan lebih lanjut. |
INC52318108 |
ODP-KPL-FD/019 | 162223206821 | PL-TSEL | 2026-08-21 17:59:20 | HVC_GOLD | ONLINE | -27.69 | 3,96 | Jam Kerja | - | KOTA | BELUM MAPPED | - | - | [va wa][Gold] Customer Name AGUSTINI AM KEB Nomor Indihome 162223206821 MSISDN1 6282143015091 MSISDN2 6281345335568 Customer ID 2783726 Case OFFLINE Solusi tiket network__id_pengukuran_ _1787309748767268_,_ hostname_olt_ _GPON01-D6-KPL-2_,_ ip_olt_ _172.20.161.68_,_ olt_tx_ _3.78_,_ olt_rx_ _null_,_ onu_id_port_ _GPON01-D6-KPL-2 xpon 0_4_0_4_47.3.200_,_ onu_tx_ _null_,_ onu_rx_ _null_,_ details_mycx_ _OFFLINE, UP-56320KB0, DOWN-168960KB0, Fisik, Fiber, -Teknologi _ Fiber -Rx Power _ null |
INC52318457 |
ODP-BLC-FAH/026 | 161204205166 | PL-TSEL | 2026-08-21 18:20:57 | HVC_GOLD | LOS | - | 3,60 | Jam Kerja | - | MENTEWE | BELUM MAPPED | - | - | 085845873488 _ 161204205166 _ inet tbc _ Gold _ #CXDanantara_Nama Pelanggan _ RIFKY FERDY EKA PEBRIAN_CP _ 085752601686_Detail case _ inet tbc info pelanggan ada kabel fo terputus dikarenakan tertabrak oleh kendaraan moban utk bisa segera dilakukan percepatan perbaikannya hari ini, pelanggan sangat membutuhkan internet utk operasionalnya_Lapul_Gaul__Status Nomor di DSC_ Active_Sub Status_-_Status Pembayaran_ Sudah Dibayar_Type ONT (khusus muncul status ONT Obsolete)__Capt lightshoot _ https___sni |
INC52319379 |
ODP-BLC-FL/066 | 162222307215 | RBS | 2026-08-21 19:02:36 | Regular | LOS | - | 2,90 | Jam Kerja | - | KOTA | BELUM MAPPED | - | - | [GANGGUAN] [RBS] [INDIBIZ] [CHAT][WA] 162222307215 // PT BANGUN // JL TRANSMIGRASI GG. BATA MERAH No.1 SIMPANG EMPAT KAB TANAH BUMBU, 72213 [A_INTERNET][RBS] |
INC52320023 |
ODP-KPL-FV/096 | 162223214537 | PL-TSEL | 2026-08-21 19:48:50 | REGULER | LOS | - | 2,13 | Jam Kerja | - | STAGEN | BELUM MAPPED | - | - | Nomor Indihome _ 162223214537_Kondisi ONT _ los_Guarantee _ Tidak_Detail Kendala _ Pelanggan mengalami gangguan Loss of Signal (LOS) pada perangkat modem. Kabel patch core modem terdeteksi tidak terhubung dengan baik atau mengalami gangguan sinyal., Pelanggan mengalami gangguan Loss of Signal (LOS) pada perangkat modem. Kabel patch core modem terdeteksi tidak terhubung dengan baik atau mengalami gangguan sinyal. |
INC52319646 |
ODP-BLC-FL/076 | 161204204666 | PL-TSEL | 2026-08-21 19:10:36 | HVC_GOLD | LOS | - | 2,77 | Jam Kerja | - | KOTA | BELUM MAPPED | - | - | [SQM] 161204204666 [+6282155311111] | LOS [SUSPECT RCA:KONEKSI ONT | IboosterS_25911787312995] |
INC52304370 |
ODP-BLC-FAA/057 | 162222307845 | PL-TSEL | 2026-08-21 10:51:12 | HVC_GOLD | ONLINE | -21.61 | 11,09 | Jam Kerja | - | KOTA | BELUM MAPPED | - | - | 6285162610329_ 162222307845_ pindah perangkat _Tiket_Gold #CXDanantara #PemindahanNTE_Nama Pelanggan _bpk dian _CP _085162610329_Email __Detail case _ pindah perangkat - masih 1 rumah _Tgl Kejadian_10_43 21_08_2026_Solusi yang diberikan_ addcase_Lapul_Gaul__Status Nomor di DSC__Sub Status__Status Pembayaran__Type ONT __Capt lightshoot _https___snipboard.io_WucZeN.jpg_KATEGORI __K-Kontak __WAJIB DIISI MSISDN CONTACT PELANGGAN_ 08__id_pengukuran_ _178728381069685_,_ hostname_olt_ _GPON00-D6-BLC-2 |